Financial services require certain data to function properly. Here's what we collect and why:
Personal Identification
When you create an account or engage our services, we collect basic identifying information: full name, date of birth, Social Security number (when required for tax reporting), mailing address, email address, and phone number. This information lets us verify your identity and maintain accurate records.
Financial Information
To provide financial services, we need details about your accounts—bank account numbers, routing numbers, credit card information for payments, income documentation, and investment account details. We collect only what's necessary for the specific service you're using.
Account Activity
We track how you interact with our platform: login times, pages visited, features used, transaction history, and communication records. This helps us improve our services and detect unusual activity that might indicate fraud.
Device and Technical Data
When you access our platform, we automatically collect IP address, browser type, operating system, device identifiers, and location data. This information helps us secure your account and optimize our platform's performance.
Third-Party Information
Sometimes we receive information about you from other sources—credit bureaus for creditworthiness assessments, identity verification services to prevent fraud, or financial institutions when you link external accounts. We only work with reputable third parties who follow strict data protection standards.